Party Plug LLC dba Courier Service Las Vegas ("we," "us," or "Company") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. It applies to our website and to the personal information we process when you request a quote, book a delivery, or otherwise interact with us.
1. Information We Collect
We collect information you provide and information generated automatically when you use our Services:
- Contact & account information — name, phone number, email, and pickup/delivery addresses you provide when requesting a quote or booking a delivery.
- Shipment details — package descriptions, service level, timing, and delivery instructions.
- Payment information — billing details processed through our payment providers (we do not store full card numbers).
- Location & GPS data — driver and shipment location information used to route, track, and confirm deliveries.
- Device & usage data — IP address, browser type, pages visited, and similar analytics collected through cookies and similar technologies.
- Communications — records of your calls, texts, emails, and messages with us.
2. How We Use Your Information
We use personal information to:
- Provide, schedule, route, track, and confirm deliveries;
- Generate quotes, process payments, and manage your account;
- Communicate with you about orders, including by phone, email, and SMS (see our SMS Terms);
- Provide customer support and respond to inquiries and claims;
- Operate, maintain, secure, and improve our website and Services;
- Comply with legal obligations and enforce our Terms.
5. Data Retention
We retain personal information for as long as needed to provide the Services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing.
Nevada residents have the right, under Nevada law (NRS 603A), to opt out of the "sale" of certain covered personal information. We do not sell such information, but you may submit a verified request to us at any time.
California residents may have rights under the California Consumer Privacy Act (as amended), including the right to know, delete, correct, and opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising these rights.
To exercise any right, contact us at dispatch@courierservicelasvegas.com or (725) 278-4009. We will verify and respond to your request as required by applicable law.
8. Children’s Privacy
Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be posted on this page.
10. Contact Us
For privacy questions or requests, contact Courier Service Las Vegas at dispatch@courierservicelasvegas.com or (725) 278-4009.